At ROJIA, every piece is quality-checked before it leaves our studio. In the rare event that something isn't right, here is how we make it easy for you.

Eligibility

Returns are accepted only for verified manufacturing defects, on orders delivered within India. As our fabrics are natural and our prints are hand-applied, gentle variations are part of their character rather than a fault — you can read more on our Craftsmanship page.

• Return requests must be raised within 7 days of delivery. Requests raised after this window cannot be accepted.

• The item must be unused, unwashed, and returned with its original tags and packaging.

How to Request a Return

Write to us at support@rojia.in with your order number and photographs of the concern. Our team will review your request and confirm the next steps within 1–2 business days.

Once approved, our courier partner will arrange pickup. After the item reaches us, it undergoes a quality inspection before approval.

Refunds

Approved returns are issued as Store Credit only; we are currently unable to refund to the original payment method. Store Credit is issued once inspection is complete and may be used towards any future ROJIA order.

Exchanges

One exchange is offered per order, subject to stock availability. Sale items are not eligible for exchange. Where an exchange isn't possible, we will issue Store Credit instead.

Cancellations

Orders may be cancelled within 12 hours of being placed. Approved cancellations are issued as Store Credit. For details, see our Cancellation Policy.

Need Help?

Our Customer Care team is here Monday–Saturday, 10:30 AM–6:30 PM IST, at support@rojia.in. You may also find quick answers on our FAQ page.